TOILETS

There are ladies and gents toilets with wheelchair accessible lavatories and baby changing facilities at the far west end of the park under the Sands by the Sea building, under the entrance slope on the east side of the park (adjacent to Green Scream), and at the far east end of the park by the Jungle Jive Cafe. All of our toilets have been awarded five stars by the Loo Of The Year awards.

CUSTOMER SERVICES

Situated on the corner of the main office building on the west side, near the Sk8Borda and American Whip rides, this is where all queries about Adventure Island are dealt with.

BOOKING PLUS CENTRE

Our dedicated Booking Office is now fully operational for all Group Bookings, 12-Monthly Pass sales and much more. Located on the west side of the park near the Drop’n’Smile.

FIRST AID

We always have trained first aid staff on site. We have multiple first aid centres located throughout the park and Adventure Inside. The main medical centre is located on the west side of the park next to Sands By The Sea. If you require first aid please contact a member of staff who will assist you further.

HEARING LOOPS

Please contact Customer Services for details.

CUSTOMER LOCKERS

Customer lockers are provided in Adventure Inside via our Arcade Swipe-card system. Please ask a member of the Arcades team at Adventure Inside for more information.

LOST CHILDREN

Any lost children should go to Customer Services. Our security team will endeavour to reunite families as quickly as possible.

SEATING

Seating is available throughout the park. Picnic tables are provided near food outlets.

ACCESSIBILITY

For wheelchair and pushchair access to Adventure Island level via the entrance at Adventure Inside, please use the lift in front of Ride Band Sales.

You can download our Accessibility Policy here.

ATM

There are two ATM machines located at Adventure Island. One is in Adventure Inside next to the Pirate’s Plunge, and the other is on the East side of the park just outside of the ticket box by Rage.

FOR EVERYONE’S ENJOYMENT, WE HAVE A FEW DO’S AND DON’TS.

NO ALCOHOL

NO SMOKING

E-Cigarettes are allowed

DOGS POLICY

Due to the nature and environment of a theme park, we have strict guidelines to follow when guests bring dogs in to the park. Dogs without intense training can find Adventure Island, with the noise and flashing lights, very stressful and may cause the animal to act out of nature. As owners of a fun park, our responsibility, to all our customers, is to ensure that the environment is safe and all hygiene measures have been met. We therefore have a criteria for any dog entering the park, as follows:

All dogs must be registered medical assistance dogs.

All dogs must be highly trained (with at least 4 years training). Proof, in the form of an I.D. book, will be required. 

They must not wander freely around the park and must sit quietly on the floornext to their owner.

All dogs must wear a recognisable harness and identifying coat.

Dogs must be muzzled at all times.

TOPS TO BE WORN

Tops to be worn in park at all times