Accessibility policy

We believe that everyone should have fun at Adventure Island, so we have tried to accommodate all our disabled visitors as much as possible.

Each of our rides has different safety variations when it comes to disabilities. In order that guests with disabilities can reassure themselves that they can ride certain rides, we have compiled an Accessibility Policy document. This document outlines the disabilities we believe are acceptable for each ride. This is, of course, only a guide – each individual should decide exactly what is and is not suitable for them.

Download our Accessibility Policy here.

Download our Assistance Dog Policy here.

Please note – you will need to fill in the Assistance Dog Pre-Visit Registration form below one day in advance of your visit for the authorisation to be complete.

Assistance Dog Pre-Visit Registration Authorisation Form

What happens next?

Your submission will be sent to our customer service team, who shall review this form. Whether the admission is agreed or unfortunately declined, you shall receive an email explaining such.

On the day of your visit, please report to customer services on the West side of the park, with your email confirming the agreed entry.

The closest entrance to this would be the main entrance by our Sands by the Sea Restaurant.

Please be aware that this permission will only be valid on the day it is granted and this cannot be accepted on any future dates.