And now for the perks…
Happy staff = happy guests, and you’ll do well to find a team as happy as ours! Maybe that’s why we’re a Top-5 Attraction on TripAdvisor! Working for Stockvale isn’t just a job – it’s an experience! Stockvale staff are a community as close as family meaning that you will make life-long bonds and memories you’ll never forget. Of course you may have your own commitments such as education, but we can offer flexible working hours around your lifestyle so you won’t have to sacrifice too much.
We get that you’ll be working hard, so we make room for fun outside of work too! For example, last year we held our own events just before summer. Some of these included Stockvale Sports Day, Official Stockvale Football Tournament and Staff Arcade Tournament!
Every year we host our Star Awards, which is an Annual Awards Ceremony to thank our staff members for the hard work through out the year. The awards are voted for by our very own staff and the event is free to all departments. It is the event of the year and is an opportunity to get dressed up and enjoy an evening with your team!
Bonus Reward System – The Stars League
As a Stockvale Employee you are rewarded for all of your hard work through our reward system known as The Stars League.
No matter what department you work on there are amazing monetary bonuses up for grabs.
The Stars League rewards the top 175 members of staff quarterly up to £1000.
On top of this there is the opportunity to win £1500 for the top host of the Overall Season (January – September).
2018’s winners were 17 year old Ride Host Bobby who walked away with a total of £2675 and Back of house host Kai Trigg, also winning £2675.
We understand there are a number of different roles within the company including back and front house positions so our Stars League takes this into consideration. The Top back of house host within our catering department also receives the opportunity to win up to £1500 for the overall season.
Daily the top 20% of hosts are reward meal vouchers to get a FREE lunch in Stockvales Top Restaurants (if you are not in the Top 20% you receive an amazing 50% off as an employee).
For those looking to progress into Leadership positions the bonuses don’t stop there – the top Leader of the season receives up to £1400.
All success is celebrated by all departments, Hosts, Leaders, Managers and Directors at the end of the season at our Stockvale Star Awards!
As if this wasn’t enough, we also give our staff members massive discounts on outlets throughout Stockvale. Whether that’s minimum 50% off of food and drink at Adventure Island or seeing Penguins and Sharks at Sealife Adventure for just £6.25, there’s big savings to be made for you!
Adventure Island Wristbands
Sealife Adventure Admission
Three Shells Cafe (Incl. Sealife)
Adventure Island Food Outlets
Sands by the Sea
Pavillion Fish & Chip Emporium
The Green Confectionary Parlour
Sealife Adventure Merchandise
£8 Each (4 per month)
£6.25 Each (Unlimited)
Staff uniform is free and given on your first shift. All you need to do is turn up with all black trousers, all black shoes and we will provide the rest… and your wonderful personality of course!
Stockvale offers many opportunities for growth and development. All of our promotion opportunities are released internally, giving all of our team the chance to further their abilities. Working for Stockvale truly offers the potential for a life long career.
Below are some stories from our very own team members who have achieved a promotion within Stockvale, and the stories of their journey within the company:
“Ever since I was a little girl I have always wanted to be an Adventure Island Ride Host! I started college and I was finally ready to apply; so I did and after being successful I was offered a job – at Sealife Adventure. I didn’t even know at this point that the Aquarium was part of Adventure Island and truth be told I was shocked, scared and gutted I wouldn’t be operating rides. Although I never had Sealife in mind I wouldn’t change my department, my team or managers for the world. I continued as a Sealife host for 2 seasons and as time went on I realised that I wanted to progress further in the company as had enjoyed my time within Sealife and had the desire to learn more and lead a team the way in which I was led, and I eventually was fortunate to be selected as a Performance Leader. During my time in the PL role I have had the opportunity perform in other job roles such as completing interviews and inductions, leadership sessions, helping to organise The Stockvale Star Awards and working in many areas across the company. The role has taught me several things and helped build my confidence and ability to talk to large groups. I am extremely grateful for all the guidance and look forward for this to continue as I continue my education in teaching as well as completing my new role as Performance Leader Supervisor.
– Melissa, Performance Acting Manager at Adventure Island
Back in school I struggled with many academic subjects which made school considerable harder. Very early on I was told I had dyslexia and gaining no help or support from the school, I struggled to find what I was good at or even enjoyed. I finish school gaining good GCSE’s due to hard study and commitment and moved onto college. My school days may be irrelevant to work however, the point I was making is never let struggle define you, never let it push you down in life and make you feel inadequate. If you want something work for it, you will appreciate the outcome as I have and I feel so proud I didn’t let the setbacks in school, set me back in what I was good at now. When I was promoted I couldn’t be happier.
Stockvale, you have all supported me throughout and I have never felt a point where I have been on my own and had no guidance. I feel I have a bond with you all and I can confidently say I’m so happy to have the best team ever! “
– Jenny, Acting Manager at The Three Shells
“In the summer of 2017, at the age of 16, I made my application to Adventure Island, signing my very first contract in early July. In all honesty, I found my first few days very challenging, considering I was quite quiet, lacked in confidence and never really saw myself ever having a job quite like this one, causing me to doubt my own decisions. But after my first couple weeks I began to enjoy what I was doing; my confidence was improving, and I was making a lot of new friends. My journey at Adventure Island so far has been amazing, leading me to push boundary’s and achieve things I never would have seen myself doing.
Mt first season was a huge confidence boost for me then the very next year I achieved two 1st place finishes along with two 2nd place finishes (coming second to two of the best hosts I have ever seen and who I strived to be as good as, if not better) along with me having a very, very successful Star Awards evening, with my amazing department finishing 2nd overall and winning 8 out of the 10 awards I had been nominated for by the absolutely amazing colleagues and friends that have helped me throughout this tremendous journey.
And now all of this has led me to start a completely new adventure after following my promotion to an acting team leader, which I am incredibly grateful for. I hope that all the skills that I have learnt, all the coaching I have received and all the amazing help I have been given can allow me to me to become the best that I can be as an acting team leader.”
– Bobby, Acting Team Leader, 2018 Stars League Top Scoring Host
“I started in July 2016 as ride host for West Overs as one of my first real jobs. One day Jake Lewis (now my Acting Assistant Manager) approached me asking what my plan is and have I thought of leader, after spending the day thinking about those words I decided from that day on I was going to become a Team Leader. I then spent the Spring League proving I was a top performer pushing myself to the limit with Jake Lewis by my side. Then June comes around where I then received the position of Acting Team Leader. The past year has been an upward climb where I have reached good level of leading capacity, however I am ever looking to improve myself for the better of the team and the company.
Education achievements through the company include, First Aid, IOSH and Fire Marshall. To all my leaders and team mates you are the ones that make this job what it is – so thank to you.”
– Jack, Rides Team Leader
“February 2011 I applied for what I thought was going to be a summer job to get me through collage. I became a Ride Host at the young age of 17 and had a great season learning all the rides; I enjoyed it so much that I kept coming back. After two seasons of Ride Host under my belt my third season came around and I became Rides Acting Team leader, after a few months I became Rides Team Leader and had my own team to work with. Fast forward another two seasons and with a lot more experience I had left the rides behind and became a Performance Leader, I went on to learn a few other departments and in turn how to score them. Being a Performance Leader was my path for around 2 ½ years and we are now in mid-2017 which is when I became the Acting Supervisor of the Treasury department, this was when I started learning a whole other side to Stockvale and a new set of skills. After a few months’ work and getting to grips with the job it was now the end of 2017 and I became Treasury Supervisor. I have spent the past year as Treasury Supervisor and am very excited to start 2019 as the Treasury Acting Assistant Manager, all the different roles I have done have played a big part in helping me get to where I am now and just a quick thank you to Marc Miller, James Miller and even Jake Redfearn for the guidance and support over the past year and I can’t forget my little treasury team for being such a pleasure to work with.”
–Zoe, Treasury Acting Assistant Manager
“I started in the park back in June 2016 and in the last 2 years I cannot explain enough how much I have learnt from everyone on my Stockvale journey. I originally started on the department on Rides West Overs, I have had many inspirational mentors on my journey, but one in particular needs a special mention Mr Jake Lewis. After training under his guidance and leadership I progressed to earning a promotion to the Customer Service Team in April 2017. I continued my journey in January 2018 to become Acting Team Leader of Customer Service, Sales and Marketing to which I have just been promoted to Full Team Leader. I have had so much inspiration thrown my way from Operations Director James Miller in this past year and I cannot thank all my mentors enough for giving me the resilience and rigor that I have today.
I only hope to have many more fruitful years with the Stockvale Company. “
– Thomas, Team Leader
”I first joined the company in May 2017 as a ride host for the West overs A during my gap year. Whilst waiting to follow my dreams I fell in love with my job and everyone I worked with. After working my way to the top of my department with the help of my incredible leaders I became an acting Team Leader myself, and headed over to the photos team for the best part of a summer. Over the past year and a bit I’ve been lucky enough to lead and work with so many great departments; photos, rangers, west overs A and b, west unders and adventure inside. I’ve enjoyed every single minute of my journey and have met so many incredible people along the way from the hosts all the way up to the management team, and can honestly say I’ve been changed for the better for having been here. I’d like to say thank you to everyone single person who has helped me along the way. If I mentioned every name we’d be here forever because I simply have so many great things to say about all of you. However, a special mention has to go to: my first leaders Ciaran and Felix for shaping me into the best host I could be, Hollie for always providing that healthy competition, Kayla and Jamie for the incredible training and for welcoming me into their teams and to the incredible management team for believing in me and mentoring me every step of the way. I cannot wait to see what the future holds as a full team leader!”
– Millie, Team Leader
”I started as a ride host back in August 2015, as a west under. I wasn’t a very out-going person i was shy and didn’t talk much, it was also as a west under I met one of my closest friends, she was the complete opposite to me, but somehow that bonded us more. It was with Hollie i received my first 100, while doubled on American Whip.
I turnt 18 just after being a west under for a little under a month, and became a West overs where I met many of my friends, a very special and important one is named Kennedy. That rainy day on Fury changed me, and bruised me, but it was most definitely one of the best days iv ever worked. Ramba Zamba was my first overs ride, many memories and summer days spent doing the macarena, and shouting oggy oggy oggy out the window. I learnt many rides Big wheel and Fireball being my favourite and often called my home. I couldn’t have thanked my leader Mr Jake Lewis hard enough, he pushed me to the best I could be, and still pushed me further, if it wasn’t for you Mr Lewis I don’t think id be the annoying person you know today, so blame him people he made me this way. After 2 years I decided that I would like to go for Team Leader as I wanted to help and inspire my own team the way Mr Lewis inspired me, I didn’t get it the first time round, but that didn’t stop me, with the help and support from all my leaders, supervisors and managers, I finally received a phone call (halfway through a Mario kart race) to say I had been given the role of Acting Leader, I was over the moon so over the moon that I didn’t realise I hadn’t paused the game (thanks Redfearn i lost) Over the year I learnt how to lead; West under, West overs A, West overs B, Adventure inside, and the cashiers and even dabbled in customer services. It was a tough year many ups and many downs, and many meetings, but I didn’t give up I was going to prove im worthy of the role. I guess my hard work paid off, as earlier this year I got the news that I was to become the full leader of the east cashiers, I literally jumped for joy, ask Elysia she was there, im so happy and honoured to have the cashiers as my team, and I look forward to making memories and helping and inspiring many future Stockvale leaders.
I look forward to the years to come. ”
– Lottie, Team Leader
I’ve had quite a journey since I joined the company in 2016 as a ride host in Adventure Inside. Through strong mentorship from the likes of Kennedy, Jake L, Elysia, Helena, Ellis and many more, I soon became the self-motivated person that I am today. Shortly into my career at Stockvale I began to strive to be the best host that I could possibly be, with a few very near misses at trying to win the overall league for our star awards. I must mention that a crucial factor in my accomplishments thus far was my friendly competition, and one of my closest work friends- Connor. Whilst I try to not inflate your ego, it would not be fair to say without this bond I would be where I am today. After 10 months of hard work I managed to achieve a promotion to “Acting Team Leader” where I was given the chance to work closely with those who inspired me at the beginning, and receive some of my most valuable life experience so far from people like James and Jake R. Having been one of the first leaders to take on a brand new department under our management team (Cashiers). This taught me how to motivate, inspire, and nurture teams of people- allowing them to develop lifelong skills and confidence that they perhaps were unaware that they had. Following this I moved onto my next stage of “Team Leader” where I learned to take responsibility for my very own department- “East Cashiers”. Here I learned how to make quick decisions and build a culture for our department to feel like a family. I was extremely proud of how far they had come. I was also given the opportunity to take ownership of running Adventure Inside during the week- not bad running a building at 19! After a year of diverting my attention to my own team, I was offered the opportunity of joining the Customer Services and Sales department, where I was welcomed with open arms. Whilst this postponed the time it would take to climb the hierarchy further I was delighted with this decision. The position has taught me a lot about the company and about myself- knowledge and skills that I will forever hold onto. I would especially like to Thank Andrew, Melissa, Elysia, James and Marc for helping me get to this stage in my career, as I am delighted to announce my new position of “Acting Supervisor”. I am very excited for what is to come and would like to congratulate everyone who made it to the end of this Bio. If I haven’t mentioned your name, please know that every single person I have had the pleasure of working with has helped me get to where I am today. It would simply take too long to thank everybody for everything individually! Thank you all.
– Jacob , Acting Supervisor
I started working at Adventure Island in July 2015 in the summer season as a ride host for the West Unders Rides department. I have had several achievements since working for Stockvale, including such things as; top of department for both west unders and west overs A. I also won the spring league as a host for West Overs A, winning £75. There are many skills that I have developed through my time spent as a host. Some of the skills include working effectively as part of a team and also learning how to coach and mentor other hosts and inspire them on how to get up to the 90’s criteria and be in that star category. My best memory of being a ride host was the fun filled atmosphere that was always in the air at the park. There was not a day that I didn’t enjoy being on rides, even on the hot days and bank holidays, nothing ever phased me. I also enjoyed being in the team that I was in as well, everyone was so warm and friendly and we were more like a family than just colleagues. Another memory of when I became a leader was when we had a morning meeting on communication where we got into partners and we had to guide our fellow leader around a course whilst they were blindfolded. This helped to bond the leadership team I feel.
From doing a year of a full team leader, running my department and getting them up towards the top of the stars league, I was then offered the position of ‘Acting Supervisor.’ Of course I did not hesitate to say yes to the position. Not bad being 20 and being an acting supervisor of a company that I love! Working with amazing people such as Jake Lewis, James Miller, Elysia Clack and Jake Redfearn has also helped me massively as my progression as a leader to acting supervisor. I would like to thank them as well as my other fellow leaders for helping me and supporting me through everything that I have done. I would not of been able to get where I am today in my leadership if it wasn’t for these people, they are truly inspirational and I have so much respect for each and every single one of them. I now feel that not only are these people my managers and my colleagues but I also consider them my friends. From now, the journey that I am taking as an acting supervisor has only just begun and I feel that the only way is up for me and I will continue to improve and make myself better in every possible way to ensure that I am the best form of supervisor that I can possibly be.
– Hollie , Acting Supervisor
My name is Chay and I have recently been promoted to Acting Supervisor within the catering department. I’m very excited to undertake this role and start my next chapter with my Adventure Island family. I received word of my promotion the week of the bank holiday and was thrust straight into action and I’m proud to boast that my team and I excelled. I’ve been a Team Leader since 2014 and minus a short break from the company between 2016-2018 to pursue options closer to university, I have devoted every summer since 2013 cooking up a storm (pun intended). I have genuinely loved every single minute working under James and Courtney and I’m proud of what I’ve achieved and where I am today. I’ve learnt a lot about myself as a person and I will continue to auspiciously drive myself as far as I can possibly go and I look forward to future challenges ahead working alongside some fantastic people. As another summer draws to a close, a new role is exactly what I’ve been craving and I’m incredibly grateful for the opportunity. The leadership team across all departments in Stockvale are some of the most creative, hard working and inspiring people I’ve ever met and I would encourage anyone to come try their hand at working in such a unique and fun-loving environment under their guidance. This job is one-of-a-kind and I’m incredibly excited to see where I’ll end up!
– Chay, Acting Supervisor
I started my time at adventure island on the go karts such a shock right. I joined April 2017 as a very average host who had hardly any confidence in the job or with people in general. Fast forward to the end of the summer season and I wanted to become one of the very best hosts in the park pushing myself to my limit. I ended up finishing in the top 10 which was a massive improvement from my first season but after all this hard work I still didn’t finish top of go karts and I knew I could do better. Then came the spring season in 2018 where I was told by my leaders that I should apply and send in an application to become a leader. I was unsuccessful my first time but upon this I got the opportunity to be invited to the leadership sessions and find out so much more about being a leader. I took this opportunity to work even harder than I previously was and I ended up finishing 3rd in the spring season the highest I ever finished. Then came another leadership interview I took all my knowledge from the leadership sessions into this interview and this time I was successful. The past year has been so different to what I ever thought it would be to leading the go karts all summer with Nathan. This summer allowed myself and Nathan both to make mistakes and learn from them I wouldn’t be the leader I am today without this. I could thank so many people for moulding me into the leader I am today the first is Jake young for leader training me showing me a whole different insight into the department. I would like to thank my managers Jake R , James , Elysia and Jake L you have all helped me in your own way giving me so much support the past year , I can’t thank you all enough. Being promoted to a Full Team Leader allows me to pass on what I’ve learnt the skills I’ve developed to continue to lead the future team leaders into success.
– Matthew, Team Leader
”Over the past 2 years working at Stockvale I have learnt a lot about myself and the business. Starting as a ride host on West Unders in June 2017 I never would’ve thought that I’d be the Team Leader of East Unders. During my time as an Acting Team Leader I have led Inside, Cashiers, West Unders, Entertainment and of course the East Unders. Each of these zones have taught me what it means to be a leader and be adaptable and open to change. I would not be the leader I am today with out the support from other leaders, supervisors and managers; In Particular the east leaders, Isabelle, Ellis and Tom have each pushed and supported me through the past year to make me the leader I am today. I definitely couldn’t have done it without you! Of course, thank you to my Managers Jake R, Jake L, Elysia and James for believing in me and trusting me throughout my journey at Stockvale and your continuing support. From ending my time as a host with a 97% score average and having the drive and passion for making the guests the happiest they’ve ever been, I aim to help and coach my team to become the best they can be and achieve our vision and mission. I have made so many friends and memories within the leadership team and am looking forward too many more.”
– Georgia, Team Leader
I would like to begin by saying that I am over the moon with being given the position of Manager. I said it last time but it really is crazy for me to think that 8 years ago I was awaiting my interview for my first ever job, and now I’m progressing in a job I can honestly say I love waking up to. Year on year there has been new challenges, new memories to be made. Not only have I made lifelong friends, I have also met my life companion! The transition isn’t always easy from leading hosts, to then leading leaders and supervisor but I have an incredible team that made it that much easier for me, year after year. You are all truly incredible and honestly it is such a pleasure getting to know you all and working so closely with you. I also wanted to say thank you too Jake Lewis- leading with you is both a pleasure and as always keeps me on my toes! I would also like to say thank you too Jake Redfearn, thank you for not only your honesty, friendship and support throughout the years but for having a great partner to lead such an incredible team with. Finally, thank you too James Miller for the guidance throughout my journey with Stockvale, which without, I feel would have prolonged my journey.
It is true to say that hard work really does pay off, and I hope to continue inspiring others to reach their goal, and aspiring to be their best, as I have also done.
– Elysia, Manager
Being promoted to Acting Assistant Manager of Customer Services, Digital Marketing and Sales is the greatest achievement that I have experienced so far (even if it is a bit of a mouthful)! And couple with winning my third “Most Helpful Customer services Person” this year, I think I can honestly say that this is my strongest year yet. But I’m not going to stop there. Each day is bringing new challenges that I’m ready to tackle head-on as I continue my journey up the Stockvale ladder, and I’d love to bring some others up with me.
Here’s to the future.
– Andrew, Acting Assistant Manager
I have gained valuable experience while at Sealife, from taking the customers orders, asking the customers if they have any dietary needs and making sure that those requirements are met making sure that the back of house are fully informed through to making the customers food to their full satisfaction. Due to high expectation it motivated me to keep food quality and presentation at a high level in which I was able to get scored at a high level as well, as a result of the high scoring in front and back of house I was able to on separate occasions I have won a large amount of money that I have been extremely delighted. I have learnt how to keep myself and the team as efficient as possible by communicating to one another and understanding myself and the team’s strengths and weaknesses and more importantly keeping the team’s morale high so it can keep themselves motivated.
My skills that I have acquired in the scouts that I have been a part of for fourteen years have been transferable as I have been a scout leader for a number of years. Being a scout leader has a great demand of trust responsibility and dedication, over the time that I have been a leader I have organised and ran camps being responsible for activities and food requirements as well as filling out health and safety forms and being first aid trained within the scouts on a regular basis.
Now that I have been appointed to acting team leader it has given me a great sense of pride. I am very excited to undertake a new challenge and to gain new knowledge in management and to understand how a company is ran from a manager’s point of view.
– Steven, Acting Team Leader at Sealife Adventure
Since my promotion to Full leader in January 2019, I have had some amazing opportunities within my new role. I have been training as POR (Person of operational responsibility) meaning I am left to run the building on Lucy and Jons days off! This has been an incredible experience and I have learnt so much about the role and my own strengths. I have led the training of my wonderful elves over the Christmas period and taken the opportunity to lead the running of our Grotto! Just before Christmas, I found out I had passed my trial as Team Leader and I have now been promoted to Sealife Adventure Acting Supervisor. I am so excited to carry on my journey here within Stockvale. I would like to thank the amazing leadership team and all of my department hosts for their continued support and execution. I love my job because of the people I work with. So thank you all! A special thank you to Lucy and Jon for putting their trust into me and allowing me to develop as an employee and a person! I won’t let you down!
– Tasha, Acting Supervisor at Sealife Adventure