Our main recruitment drive is December to July– We recommend applying as early as you can, because it can be extremely competitive!
Extrovert, Outgoing, Enthusiastic, Lively, Energetic… These five words best describe the type of person we, at Adventure Island, are looking for! So if that sounds like you and you are over 16 years old, officially left school and have taken your GCSE’s… You could be our sort of person!
Our mission is to “To make our guests happiest they have ever been within the safest possible environment, to ensure their regular return and recommendation to others!” That can only happen through our incredibly enthusiastic staff, who are committed to deliver fun, laughter, joy, happiness and magic all day long. They are schooled in the exquisite art of entertainment! And put through their paces when it comes to the serious business of health & safety, where every team member is coached and assessed on a daily basis.
Happy staff = happy guests, and you’ll do well to find a team as happy as ours! Maybe that’s why we’re a Top-5 Attraction on TripAdvisor! Working for Stockvale isn’t just a job – it’s an experience! Stockvale staff are a community as close as family meaning that you will make life-long bonds and memories you’ll never forget. Of course you may have your own commitments such as education, but we can offer flexible working hours around your lifestyle so you won’t have to sacrifice too much.
We get that you’ll be working hard, so we make room for fun outside of work too! For example, last year we held our own events just before summer. Some of these included Stockvale Sports Day, Official Stockvale Football Tournament and Staff Arcade Tournament!
Every year we host our Star Awards, which is an Annual Awards Ceremony to thank our staff members for the hard work through out the year. The awards are voted for by our very own staff and the event is free to all departments. It is the event of the year and is an opportunity to get dressed up and enjoy an evening with your team!
As if this wasn’t enough, we also give our staff members massive discounts on outlets throughout Stockvale. Whether that’s minimum 50% off of food and drink at Adventure Island or seeing Penguins and Sharks at Sealife Adventure for just £5, there’s big savings to be made for you!
Adventure Island Wristbands
Sealife Adventure Admission Three Shells Cafe (Incl. Sealife)
Adventure Island Food Outlets Sands by the Sea
Feelgoods Pizza|Pasta|Play Pavillion Fish & Cip Emporium
The Green Confectionary Parlour Adventure Golf
Photo Souvenirs Sealife Adventure Merchandise Clarence Yard
£8 Each (4 per month)
£5 Each (Unlimited) 50%
20% 50% 50%
Stockvale offers many opportunities for growth and development. All of our promotion opportunities are released internally, giving all of our team the chance to further their abilities. Working for Stockvale truly offers the potential for a life long career.
Below are some stories from our very own team members who have achieved a promotion within Stockvale, and the stories of their journey within the company:
“Ever since I was a little girl I have always wanted to be an Adventure Island Ride Host! I started college and I was finally ready to apply; so I did and after being successful I was offered a job – at Sealife Adventure. I didn’t even know at this point that the Aquarium was part of Adventure Island and truth be told I was shocked, scared and gutted I wouldn’t be operating rides. Although I never had Sealife in mind I wouldn’t change my department, my team or managers for the world. I continued as a Sealife host for 2 seasons and as time went on I realised that I wanted to progress further in the company as had enjoyed my time within Sealife and had the desire to learn more and lead a team the way in which I was led, and I eventually was fortunate to be selected as a Performance Leader. During my time in the PL role I have had the opportunity perform in other job roles such as completing interviews and inductions, leadership sessions, helping to organise The Stockvale Star Awards and working in many areas across the company. The role has taught me several things and helped build my confidence and ability to talk to large groups. I am extremely grateful for all the guidance and look forward for this to continue as I continue my education in teaching as well as completing my new role as Performance Leader Supervisor.”
– Melissa, Performance Acting Assistant Manager at Adventure Island
“It all started for me back in the summer of 2013 when I applied for a position at Adventure Island. I applied not only for a job, but to challenge myself to come out of my shell as I was an extremely unconfident and shy. Induction day came & went and I became a proud, fresh-faced member of the catering team on mobile karts. The Summer flew by and I worked my little hands off! My hardwork paid off as I was approached for the position of team leader! To say I was shocked and proud was an understatement, I was overjoyed with my new found role. I worked harder than ever to get myself trained in every catering outlet in the park and constantly asked how I could improve so I could benefit not only myself, but my team & the company. From here I began to work in with my own team in The Green, which led to my manager convincing me to apply for a supervisor position at The Three Shells. My interview went well and I was thrilled to discover that I was being promoted and couldn’t wait to start! I was faced with the daunting challenge of learning all about my team and the particular outlet, however I was warmly greeted by the team there who made me feel like part of the family. Together we’ve achieved multiple 5 star food hygiene ratings and have worked harder each year to improve our team’s customer service and cooking skills. In January 2017 I received a promotion to Assistant Manager of Three Shells! I’m looking forward to the year ahead with great challenges awaiting me and the team in the future!”
– Chris, Assistant Manager at The Three Shells
“My journey starts way back in October 2011. I was very different when I originally began working at Stockvale, I was confident enough when working in groups but always had a sense of dread of being out on my own. Following my induction I was selected to join Entertainment, which was daunting at first. However the year and a half of working within Entertainment, I really built up my confidence and applied to join Customer Services. Much to my surprise I was one of the chosen ones to join the team! I found that one of the qualities of this department was the support that everyone gave to each other, and although some days were tough it was made easier by those around you. Since I have begun in customer services, the department has also taken sales and marketing responsibilities, and with this I worked hard to build on my experience and after 5 years of working in the department I have begun a new journey as Assistant Manager! I now am responsible of the social media and websites for the company and have found a love for marketing that I didn’t know I had. From where I began, running through the park dressed as a bright blue monkey, I would never have seen myself here but I am very excited at what adventures are to come!”
– Kelsey, Customer Services, Marketing and Sales Acting Manager 2018
“I started in July 2016 as ride host for West Overs as one of my first real jobs. One day Jake Lewis (now my Acting Assistant Manager) approached me asking what my plan is and have I thought of leader, after spending the day thinking about those words I decided from that day on I was going to become a Team Leader. I the spent the Spring League proving I was a top performer pushing myself to the limit with Jake Lewis by my side. Then June comes around where I then received the position of Acting Team Leader. The past year has been an upward climb where I have reached good level of leading capacity, however I am ever looking to improve myself for the better of the team and the company.
Education achievements through the company:
Level 3 First Aid
To all my leaders and team mates you are the ones that make this job what it is – so thank to you.”
– Jack, Rides Team Leader
February 2011 I applied for what I thought was going to be a summer job to get me through collage. I became a Ride Host at the young age of 17 and had a great season learning all the rides; I enjoyed it so much that I kept coming back. After two seasons of Ride Host under my belt my third season came around and I became Rides Acting Team leader, after a few months I became Rides Team Leader and had my own team to work with. Fast forward another two seasons and with a lot more experience I had left the rides behind and became a Performance Leader, I went on to learn a few other departments and in turn how to score them. Being a Performance Leader was my path for around 2 ½ years and we are now in mid-2017 which is when I became the Acting Supervisor of the Treasury department, this was when I started learning a whole other side to Stockvale and a new set of skills. After a few months’ work and getting to grips with the job it was now the end of 2017 and I became Treasury Supervisor. I have spent the past year as Treasury Supervisor and am very excited to start 2019 as the Treasury Acting Assistant Manager, all the different roles I have done have played a big part in helping me get to where I am now and just a quick thank you to Marc Miller, James Miller and even Jake Redfearn for the guidance and support over the past year and I can’t forget my little treasury team for being such a pleasure to work with.
-Zoe, Treasury Acting Assistant Manager
I started in the park back in June 2016 and in the last 2 years I cannot explain enough how much I have learnt from everyone on my Stockvale journey. I originally started on the department on Rides West Overs, I have had many inspirational mentors on my journey, but one in particular needs a special mention Mr Jake Lewis. After training under his guidance and leadership I progressed to earning a promotion to the Customer Service Team in April 2017. I continued my journey in January 2018 to become Acting Team Leader of Customer Service, Sales and Marketing to which I have just been promoted to Full Team Leader. I have had so much inspiration thrown my way from Operations Director James Miller in this past year and I cannot thank all my mentors enough for giving me the resilience and rigor that I have today.
I only hope to have many more fruitful years with the Stockvale Company.
We are always on the lookout for anyone who can join our outstanding company-wide teams, such as Ride hosts, Arcade Hosts and Cashiers etc.
You are in a customer facing job and your basic job description is the same in all departments. Our product/service is fun, laughter, joy, happiness and magic and it is in your hands to deliver it! Please read the following job description and answer whether you feel you can carry out our requirements for your entire shift, which could be anything up to 12 hours per day (for over 18s):
Welcome guests with warmth, positivity and friendliness and the same when they leave
Pro-actively interact with customers where possible
Display positive body language showing energy and enthusiasm at all times
Communicate with customers using appropriate, primarily park related, small-talk
Communicate with customers with an enthusiastic, energetic, positive, friendly and warm tone of voice
Energising the customers
Keeping the queues to a minimum by working efficiently
Working safely at all times to ensure customers are confident with the attractions
Have a broad knowledge of the park to answer any customer enquires
Please see below for some more specific vacancies that are currently available. If you would like to apply for one of these in particular, please state this on your application.
For more information please select the department of interest…
Now this is where the fun really starts! If you like what you’ve seen, think you’ve got what it takes and want to join the Stockvale family, it’s all plain sailing here on out. Simply click either of the buttons below to send an online appilcation or download a PDF application form!
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